We recognize that many of our visitors are concerned
about the information they provide to us, and how this information
is used. We wanted to address any concerns through our Privacy
Policy to show that we take this responsibility seriously. We
may modify our policy from time to time, so please check in occasionally.
4532 W. Kennedy Blvd., Suite #443
Tampa, FL 33609
Local Phone: 1-813-282-7066
At our site, we do not collect personal-identifiable information
from visitors unless they provide it to us. This is done when
our visitors order our coffees or other products from our site. This
will include your name, address, e-mail address, phone number and
if you pay on-line, your credit or debit card information. This
information is downloaded in a secure fashion and is used for internal
processing and review. This information is kept confidential
as we do not share or sell any of our customer information. If
any customer information changes, we will only be able to change
it on our system after a customer has logged in with their registered
user name and makes the appropriate changes.
Contacts From Us
One of the many benefits of being registered with us is that from
time to time we will contact you to notify you of any special promotions,
new products or programs. If you do not wish to be contacted
by us, please let us know by sending us that information through
the above address or e-mail or by calling the phone number listed.
If you contact us through our web site by sending an e-mail to one
of our many e-mail boxes, we will strive to respond to your inquiry
within 48 hours (if a response is required).
When you order a product on-line and provide us with your customer
information, we use encryption technologies to ensure that all
the information exchanged between your computer and our site is
on certain parts of our web site.
Artistas Cafe will strive to ship all orders
received from Monday through Friday within 24 – 48 business
orders received on the weekend will be processed on Monday. All
orders received on a Holiday, will be processed on the next working
Shipping Charges are a pass through from our current provider (and
we personally understand that these costs, just like many that are
affected by increased fuel charges have risen!). These charges are calculated
based on the weight of your order, the location it’s being
shipped to and the timeframe you have specified to receive your package.
Shipping charges will be added on the check-out page of our website. Typically,
the more coffees you order per box, the less it will cost for
each individual bag of coffee or gift item being shipped!
100% Satisfaction Guaranteed
If you are not 100% satisfied with any
product you receive from Artistas Cafe, please contact us
and we will refund your purchase.